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Help: My Account
Buying: Action Needed 

                        #Listings have not been marked as paid – The number of

                        purchases by listing number that have not been marked paid by the

                        seller (multiple purchases of the same listing count as 1)

 

                        #Listings you have been outbid on – The number of listings you

                        have bid on, but are not the high bidder

 

                        #Listings need feedback left – The number of listings where you are

                        the ‘buyer’ that need’s feedback

 

                        #Unpaid Invoices – The number of invoices set by the seller that

                        have not been parked as paid (one invoice can include multiple

                        items by one seller)

             Buying: General 

                        Currently watching # listings – The total number of open and closed

                        listings on your watch list

 

                        Currently bidding on # listings – The number of listings you have

                        entered a bid for

 

                        Currently winning # listings – The number of listings where you are

                        the high bidder (listings that have not closed)

 

                        Total Items won: # - The total number of items where you were the

                        high bidder when the listing closed plus the number of instant Buy

                        now purchases

             Selling: Action Needed 

                        # Listings are sold and awaiting invoices – The number of listings

                        that are closed auctions, or fixed price sales, that need an invoice

                        created

 

                        # Sales are paid and need shipment notification – The number of

                        sales that have been marked as paid, but not marked as shipped.

 

                        #Listings need feedback left – The number of listings where you

                        are the ‘seller’ that need’s feedback

 

                        # Listing templates were recently added – The number of listing

                        templates that have been added within the last 12 hours.

             Selling: General 

                        Currently # active listings – The number of current active (open)

                        listings posted by this user

 

                        Currently # listings are scheduled to go active – The number of

                        listings that are scheduled for a future date (not active)

 

                        Total listings sold: # - The number of listings that have closed with a

                        winning bid or a Buy Now purchase

 

                        Total listing templates available: # - The number of listing templates

                        that are available for activation

 My Account – Buying             Watching 

                        Price – The current price of the item

 

                        Shipping Cost – The cost to ship the item as defined by the seller

 

                        Seller ID – The user selling the item

 

                        # Bids – Total number of bids the item has received, or the total

                        number of items sold in a fixed price listing

 

                        Time Left – The amount of time until the listing ends (this time may

                        extend if sniper protection/popcorn bidding is enabled)

 

                        Listing Number – The listing number is displayed in ( ) parenthesis

 

                        Listing Title – The listing title is displayed after the listing number

 

                        How to remove an Item from you watch list:

                                    1.  Check the box associated with the listing to be removed

      from the watch list.

2.      Click the “Remove from list” button located at the bottom

      of the watch list.

 

                        View Sellers Other Items – This button allows a user to view the

                        seller’s  other items.  If stores are enabled and the seller has a

                        storefront, the user will be directed to this seller’s store.

 

                        Contact Seller – An email will be sent containing the message that

                        is entered into the contact user form.

            Bidding 

                        Current Price – The current winning bid

 

                        Shipping Cost – The cost to ship the item as defined by the seller

           

                        My Max Bid – The maximum amount you have bid on a listing

 

                        Time Left – The amount of time until the listing ends (this time may

                        Extend if sniper protection/popcorn bidding is enabled)

 

                        Listing Number – The listing number is displayed in ( ) parenthesis

 

                        Listing Title – The listing title is displayed after the listing number

             Won 

                        Seller ID – The username of the seller

 

                        Sale Price – The amount of the sale (highest accepted bid or fixed

                        price)

 

                        Quantity – Number of items you have selected to purchase

 

                        Total Price – The total price due including shipping and tax (if

                        added by the seller)

 

                                    Example:

 

                                    (Price x Quantity) + (Shipping x Quantity) + Tax = Total Price

                                                                        OR

                                    (Price x Quantity) + Shipping + Tax – Total Price

 

                        Sale Date – Date the listing ended or item was purchased with Buy

                        Now

 

                        Status – The communication status (by symbol) between the buyer

                        and seller

 

                        View Invoice – This button is available if the seller has created an

                        invoice for the sale

 

                        Pay Via Pay Pal – This button is available if the seller includes

                        Pay Pal payment information when listing the item

 

           

                        Contact Seller – An email will be sent containing the message that

                        is entered into the contact user form

           

                        Leave Feedback – Buyer is directed to their “Leave Feedback”

                        section (this is available if the buyer has not left feedback for this

                        transaction)

 

                        Remove from list – This allows a user to remove old completed

                        Transactions

 

                                    How to remove a transaction:

1.      Check the box associated with the listing to be

                   Removed from the watch list.

            2.   Click the “Remove from list” button located at the

       bottom of the watch list.

            Not Won 

                        Final Price – The final selling price of the item

                       

                        My Max Bid – The maximum amount bid on the item

 

                        Seller ID – The username of the seller

 

                        End Date – The date the listing ended

 

                        View Seller’s Other Items – This button allows a user to view the

                        seller’s other items.  If stores are enabled and the seller has a

                        storefront, the user will be directed to this seller’s store

 

                        Contact Seller – An email will be sent containing the message that

                        is entered into the contact user form

 

                        Remove from list – This allows a user to remove non-winning listing

                        Records

 

                                    How to remove a transaction:

3.   Check the box associated with the listing to be

                   Removed from the watch list.

            4.   Click the “Remove from list” button located at the

                                                       bottom of the watch list

      My Account – Selling             Sold 

                        Buyer ID – The username of the Buyer

 

                        Sale Price – The final price of the item (does not include shipping or

                        tax)                   

                        Quantity – The quantity of goods purchased

 

                        Total Price – The total due for the item (includes shipping and tax)

 

                        Sale Date – The date the bidding ended on an auction listing or the

                        date a fixed price item was purchased with “Buy Now”

 

                        Status – The communication status (by symbol) between the buyer

                        and seller

 

                        View / Edit Invoice – View previously entered invoice information or

                        update the current invoice (e.g. to add a tracking number)

 

                        Contact Buyer – An email will be sent containing the message that

                        is entered into the contact user form.

 

                        Leave Feedback – The Seller is directed to their “Leave Feedback”

                        section (this is available if the seller has not left feedback for this

                        transaction)

 

                        Mark as Shipped / Mark as Not Shipped – Toggle the shipped

                        status of the item

 

                        Mark as Paid / Mark as Not Paid – Toggle the paid status of the

                        Item

 

                        Remove From List – Remove this sale from view (does NOT delete

                        the information)

 

                        Copy Listing(s) – Copy this listing to a listing template

 

                        Create New Invoice – Select the listings (checkbox) that need an

                        invoice and click “Create New Invoice” button.  This creates an

                        invoice for each item selected.  To Add multiple items to an invoice,

                        create ONE invoice for one item, and proceed to “Assign Items to

                        Invoice”

 

                        Assign Items to Invoice – Select the listings (checkbox) that need to

                        be added to an existing invoice.  Choose invoice from dropdown

                        menu, click “Assign Items to Invoice”

 

                                    Note:  When creating an invoice, listings that accept Pay Pal

                                    cannot be combined with listings that do not accept Pay Pal

                                    (for a multiple item invoice)

             Invoice

                       

                        Buyer – The first and last name of the buyer, plus the username

                        and email address

 

                        Amount Paid – Enter an amount if they have already paid

 

                        Paid Description – A description of the amount paid

 

                        Other Charge – Enter additional charges if applicable

 

                        Charge Description – A description of other charges

 

                        Item Details – Item number, quantity purchased, cost per each,

                        subtotal (quantity x cost), shipping, and tax if applicable

 

                        Shipping – The amount entered when listing the item, or enter a

                        different amount

 

                        Tax – Manually add the tax that must be paid on the item

 

                        Tracking Information – Enter the tracking number if applicable

 

                        Remove Item – Check this box, then save changes to remove the

                        Item from the invoice

 

                        Invoice Balance – The total amount due for the invoice

 

                        Notification – Invoice update and buyer notification for the changes

                        made to the invoice

             Unsold 

                        Number – The listing number

 

                        Title – The listing title

 

                        Highest Bid – The highest bid received

 

                        Reserve – The reserve price of the listing (auctions only)

 

                        #Bids – The number of bids the listing received

 

                        #Watchers – The number of users who have this time on their

                        watch list

 

                        End Date – The date the listing expired

 

                        Status – Copied, or not copied

 

                        List Similar – Create a new listing similar to this expired listing

 

                        Remove From List – Remove this listing record from view

 

                        Copy Listing – Select the checkbox and click “Copy Listing(s)” to

                        add this as a new template

             Active Listings 

                        Number – The listing number

 

                        Title – The listing title

 

                        Quantity – The quantity available

 

                        Current Price – The current bid price (or the only price for a fixed

                        price listing)

 

                        Reserve – The reserve price (auctions only)

 

                        #Bids – The current number of bids

 

                        #Watching – The total number of users who have this item on their

                        watch list

 

                        Time Left – The amount of time until the listing ends (this time may

                        extend if sniper protection/popcorn bidding is enabled)

 

                        Status – Copied or Not Copied

 

                        Edit Listing – Edit or add information to the listing

 

                        End Early – Cancel the listing before the scheduled end date

 

                        Copy Listing(s) – Select the checkbox and click “Copy Listing(s)” to

                        add this as a new template

           

            Listing Templates 

                        Create New Template – Select this to create a new listing template

 

                        Number – The listing number

 

                        Title – The listing title

 

                        Quantity – The quantity available

 

                        Current Price – The beginning bidding price or the fixed price

 

                        Reserve – The reserve price

 

                        Buy Now – The Buy Now price

 

                        Created – The date the template was created

 

                        Status – Copied or Not Copied

 

                        Edit Template – Change the listing information

 

                        Active Listing(s) – Activate a listing temple

 

                        Delete Template(s) – Delete a listing temple (non-recoverable)

             Scheduled 

                        Number – The listing number

 

                        Title – The listing title

 

                        Duration – The number of days the listing will run when activated

 

                        Date Start/Time – The date and time the listing will become active

 

                        Status – Copied or Not Copied

 

                        Edit Listing – Change the listing information

                Store Front 

                        Quick Links:  View Store – Brings the user to their storefront

 

                        Quick Links:  Inventory – Brings the user to Selling > Active Listings

                        in their My Account section

 

                        Quick Links:  Recently Sold – Brings the user to Selling > Sold in

                        their My Account section

 

                        Store Title – The name of the store

 

                        Short Description – This short description is shown on the main

                        stores page beneath the store title

 

                        Upload Banner – The store banner is displayed on the user’s store

                        page (suggested size is 468 x 60)

 

                        Upload Logo – This logo is shown on the main stores page for all

                        randomly selected featured stores

 

                        About the Store – Information is displayed in the user’s store,

                        accessible by selecting the “About the store” tab

 

                        Close Storefront – Disable the storefront feature

 

                        Confirm Changes –

 

                        Correct Changes – This allows the user to go back to fix any

                        errors before saving the new changes

 

                        Cancel Changes – This cancels all new changes

 

                        Save Changes – This saves all new changes

             Bulk Loader 

                        Download Bulk loader Application – Selecting this button will

                        initialize the download process

 

                        Upload Item Data – Select this button to upload a bulk file of listing

                        templates

    My Account – Feedback 

            My Feedback – This section lists the users who left feedback, their

            comment, whether it is positive, neutral, or negative, date, and item

            number.             

            Leave Feedback – A user can only leave feedback once per listing

            number, and that user must be one of the two parties involved in the

            transaction.  To leave feedback:

 

1.      Check the box(s) of the listing(s) where feedback will be left.

2.      Select feedback status (Positive, Negative, Neutral).

3.      Enter comment.

4.      Click “Leave feedback for selected users”.

  My Account – Account             Account Details 

                        Request to Change Username or Email Address – This is at the

                        sole discretion of the site administrator.  Enter the new username or

                        email address, and an email notice is sent to the site administrator

                        requesting the change.

 

                        Change Account Information – This section allows a user to

                        update their personal information, change their email settings, and

                        change their membership plan (if enabled).

 

                        Change Password – This allows a user to change their password

                        at any time.

 

1.      Enter current password (case sensitive).

2.      Enter new password.

3.      Confirm new password.

4.      Click “Change Password”.

             Billing Details 

                        Change Billing Info – This allows a user to change their billing

                        address and credit card information (if accepted).

 

                        Make Payment – This is where a user can submit a payment for

                        the charges they have incurred from using the website.  The user

                        must enter the amount in the field corresponding to their payment

                        type.

                        View Invoice/Hide Invoice – The user can define the date range of

                        charges/payments to view.  Each transaction will have a status of

                        either “completed” or “pending”.  Pending transactions are not

                        included in the total due.

  

            Public Profile – This allows a user to give more information about

            themselves or their business.  This information is displayed alongside a

            user’s feedback.  The link to a user’s profile will appear next to their

            username on their item listing pages.

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